Master Your Dealership Performance
with ResultsGuru’s Manage by Numbers Courses
Choose from individual courses or course bundles tailored to fixed and variable operations.
Courses
Parts & Accessories Inventory Management
Understand inventory strategies to boost department efficiency.
Parts & Accessories Sales & Performance
Improve sales operations in the Parts & Accessories department.
Service Sales & Performance
Enhance service department performance and profitability.
Vehicle Sales & Performance
Boost your vehicle sales performance with targeted strategies.
F&I Sales & Performance
Master Finance & Insurance operations for better profitability.
Course Bundles
Parts & Accessories Bundle
Includes:
- Parts, Accessories, Apparel and Merchandise (PAAM) Inventory Management
- PAAM Sales & Performance courses
Fixed Operations Bundle
Includes:
- PAAM Inventory Management, Sales and Departmental Performance
- Service Sales & Performance courses
Variable Operations Bundle
Includes:
- Vehicle Sales & Performance
- F&I Sales & Performance courses
Fixed and Variable Bundle – All Courses
- Comprehensive training covering all dealership departments.
Parts, Accessories, Apparel and Merchandise (P&A) Inventory Management
Optimizing P&A Inventory return on investment
This course will explain all the business concepts related to measuring performance (ROA) of the dealership’s investment in Parts, Accessories, Apparel and Merchandise inventories
On completion of this course, the learner will be able to:
- Understand all the business concepts related to managing and measuring Parts, Accessories, Apparel and Merchandise inventory performance
Managing P&A Inventories for Performance
This course will show learner how to use the tools and reports (i.e., Parts, Accessories, Apparel and Merchandise Turns Tool and Seasonal Sell-Thru) and your DMS to identify Parts, Accessories, Apparel and Merchandise inventory performance by category to optimize results and return on investment
On completion of this course, the learner will be able to:
- Use and understand the Parts, Accessories, Apparel and Merchandise Turns Report to identify inventory turns and non-moving % by category
- Use and understand the A&L Seasonal Program Sell-through Report
- Use your DMS Non-Moving reports – Parts Aging to identify items for clearance or write down
- Understand and action Markdown policies and Clearance strategies
- Understand and use Suggested Order Management functions and identify TOP SELLERS
Managing P&A Inventory Groups and Categories
This course will show the learner how to use the utilities in your DMS to ensure Parts, Accessories, Apparel and Merchandise inventories are properly organized into a proper group and category structire
On completion the learner will be able to use the utilities in your DMS to ensure Parts, Accessories, Apparel and Merchandise inventories are properly organized in categories
- Managing major supplier, licensee and aftermarket vendor group/category settings
- Maintaining Proper group/category classifications
- Cleaning up Parts, Accessories, Apparel and Merchandise Inventory Groups & Categories for Reporting
Understanding your major OEM supplier’s dealer dashboard P&A Inventory Management KPI’s
This course shows the learner how to use your major OEM supplier’s dealer dashboard and understand all the KPI’s relevant to measuring the return on investment in dealer Parts, Accessories, Apparel and Merchandise inventories
On completion of this course, the learner will be able to:
- Use your OEM Dealer Dashboard (DDB) to review the key Parts, Accessories, Apparel and Merchandise Inventory KPIs
- Understand which KPI’s are most important for measuring Parts, Accessories, Apparel and Merchandise inventory performance.
- Define the formulas for measuring Parts, Accessories, Apparel and Merchandise inventory return on investment.
Your DMS P&A Inventory Management Reports
This course will show the learner the best Parts, Accessories, Apparel and Merchandise inventory reports in your DMS to use to optimize return on Parts, Accessories, Apparel and Merchandise inventory investment
On completion of this course, the learner will be able to use and understand the importance of the following your DMS reports:
- Part Inventory Group Category
- Part Inventory Quantity Exceptions
- Part Inventory Replacement Cost Exceptions
- Part Inventory Worksheet
Parts, Accessories, Apparel and Merchandise (P&A) Sales & Department Performance
Understanding your major OEM dealer dashboard (DDB) P&A Department Performance KPI’s
This course will show the learner how to use your major OEM supplier’s dealer dashboard to be able to identify and explain all the KPI’s relevant to measuring Parts, Accessories, Apparel and Merchandise departmental profitability and performance
On completion the learner how to use your major OEM supplier’s dealer dashboard to be able to identify and explain all the KPI’s relevant to measuring Parts, Accessories, Apparel and Merchandise departmental profitability and performance
Review of key Parts, Accessories, Apparel and Merchandise Sales KPIs
DOC Reports and Driving Sales to Meet/Exceed P&A Budgets
This course will show learner how to use your DMS’s Daily Operating Control (DOC) reports and sales performance reports to measure Parts, Accessories, Apparel and Merchandise sales performance
On completion of this course, the learner will be able to
- Understand and use the DOC Report – Daily and Month End Reports
- Review of your major OEM dealer dashboard PAAM Sales Performance Reports
- Understand how the Part Sales reports relate to PAAM sales achievement reporting
Your DMS P&A Sales Reports
This course will show the learner the best Parts, Accessories, Apparel and Merchandise sales reports in your DMS to use to optimize Parts, Accessories, Apparel and Merchandise sales achievement
On completion of this course, the learner will be able to use and understand the importance of the following your DMS reports:
- Part Sales Productivity
- Parts and Service Part Sales Commission
- Part Sales by Group/Category Details and Summary
- Customer Special Order Parts
- Top Sellers
- Customer Value
Finance & Insurance (F&I) Sales & Department Performance
Understanding your major OEM dealer dashboard Service KPI’s
This course shows the learner how to use your major OEM dealer dashboard will identify and explain all the KPI’s relevant to measuring Service dept performance
On completion of this course, the learner will be able to:
- Use your major OEM supplier’s dealer dashboard to review the key Service KPIs
- Understand which KPI’s are most important for measuring Service Department performance.
- Define the formulas for measuring Service Department performance.
Your DMS Service Dept Reports
On completion of this course, the learner will be able to use and understand the importance of the following your DMS reports:
- Service Technician Labor Tracking
- Service Technician Time Tracking
- Service internal comebacks and internals
- Service Technician Non Billable-Time Detail
- Non Billable-Time, Lost Time, and Cost Summary
- Non Billable-Time, Y-T-D by Technician
- Service Orders: Status and Work in Progress valuation and reporting
- After Service Follow Up
DOC Reports and Driving Service Sales to Meet & Exceed Budgets
This course will show learner how to use your DMS Daily Operating Control (DOC) reports to measure Service department sales performance
On completion of this course, the learner will be able to:
- Understanding the daily Service Department DOC Report
Optimizing Service Department Performance
On completion of this course, the learner will be able to understand the following concepts and techniques that can be used to optimize Service Dept performance and profitability
- Service Hours (time) as an inventory
- Parts to Labour Ratio
- Estimating the value of Service Department capacity and revenue
Vehicle Sales & Department Performance
Understanding your OEM Dealer Dashboard (DDB) Vehicle Sales KPI’s
This course shows the learner how to use your major OEM dealer dashboard and understand all the KPI’s relevant to measuring Vehicle Sales department performance
On completion of this course, the learner will be able to:
- Use your OEM DDB to review the key Vehicle Sales KPIs
- Understand which KPI’s are most important for measuring Vehicle Sales Dept performance.
- Define the formulas for measuring Vehicle Sales Dept performance.
Vehicle Sales Effectiveness Reporting and RT Achievement
This course will show the learner how to measure and monitor Vehicle Sales effectiveness
On completion of this course, the learner will be able to:
- Use the Sales Achievement reports to monitor new & used unit sales vs. retail targets
- On Order new unit deposit tracking to accelerate closing new unit sales
Managing Used Unit Inventory
On completion of this course, the learner will be able to use and understand the importance of the following DMS reports:
- Managing Used Unit Aging
- Used Unit Write Downs
DMS Vehicle Sales Reports
This course will show the learner the best Vehicle Sales department reports in your DMS to use to optimize Vehicle Sales profitability and dept performance
On completion of this course, the learner will be able to use and understand the importance of the following your DMS reports:
- Understanding your DMS Deal Profitability
- Unit Sales History
- Unit Sales Analysis
- Unit Sales Income Summary
- After Unit Sales Follow Up
- Understanding the daily Daily Operating Control (DOC) Report
Managing New Unit Inventory
On completion of this course, the learner will be able to use and understand the importance of the following DMS reports:
- Floorplan cost management
- Dealer Trades
F&I Sales & Department Performance
Understanding your major OEM supplier’s dealer dashboard F&I KPI’s
On completion of this course, the learner will be able to:
- Use your major OEM supplier’s dealer dashboard to review the key F&I KPIs
- Understand which KPI’s are most important for measuring F&I Dept performance.
- Define the formulas for measuring F&I Dept performance.
- Understand F&I Product Penetration KPI’s
F&I Achievement Reporting
On completion of this course, the learner will be able to use and understand the importance of F&I reports:
- Your DMS Daily Operating Control (DOC) reports
- Your DMS F&I Product Penetration report
- Monthly F&I reporting and F&I Sales Performance Scoring